Accommodating the disabled

The Job Accommodation Network (JAN), which is funded by the United States Department of Labor's Office of Disability Employment Policy (ODEP), serves as an invaluable resource for employers and employees alike.According to JAN's mission statement, "JAN helps people with disabilities enhance their employability, and shows employers how to capitalize on the value and talent that people with disabilities add to the workplace" (2012).The analysis herein examines gender differences for 1,247 individuals who utilized the Job Accommodation Network to obtain help during the reasonable accommodation request process.While literature on workplace accommodations has become more prevalent over the last several decades, large gaps continue to be evident.

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Individuals may not only utilize the online resource but also communicate with JAN consultants over the phone, through email correspondence, or in live-chats on the website.

Open and closed-ended data are collected using a 20-minute structured telephone interview of JAN customers (n= 1,247; 44% response rate).

The results show very few differences between men's and women's accommodation request types, whether or not accommodations were granted, the costs of requested accommodations, and satisfaction with JAN.

Many employees who have disclosed their disability at work wish they had not (Mc Mullin & Shuey, 2006).

While numerous articles could be found delineating the determining factors of whether or not an accommodation request will be made, virtually no literature mentioned gender differences.

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