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With that being said, Skype for Business audio and video can work well over wireless networks given sufficient signal strength and available capacity.Check our Knowledge Base article for more information on optimizing your wireless configuration.Please see the Recommended Skype for Business Devices page for information on purchasing Skype for Business compatible devices.

You will know when the transition is complete when your Avaya or Cisco telephone no longer has dial tone.

We will be investigating solutions for chat-based “service desk” type functionality as a later phase of the Skype for Business project. There are two options to place calls off campus: 1) If you have a laptop computer, you can place calls via Skype for Business anywhere you have an Internet connection using a Skype for Business headset, or other compatible device, or your computer's microphone and speakers .

2) You can also download the Skype for Business mobile app to place calls from your work phone number via your mobile device.

Skype for Business uses your primary KU email alias (also known as a SIP address or Skype for Business address) for log in and in place of a phone number for Skype-to-Skype voice calls.

Changing your primary email address (Skype for Business login) can cause issues with Skype for Business' "presence" function and with reoccurring Skype for Business online meetings you have already scheduled.

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